Information on free Ombudsman services, Your Rights, Aged Care & Planning Ahead


Janine Young – Representative for the Energy & Water Ombudsman

For all the free information you need head down to the The Amphitheatre Lawns. Friendly staff from all the 5 Ombudsman services will be there till 4pm today assisting all seniors’ with any advice they require.

Information about the services provided –

Energy & Water Ombudsman – Provides a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers.

Financial Ombudsman – Provides accessible, fair and independent dispute resolution for consumers and financial services providers.

Telecommunication Industry Ombudsman – Is a fast, free and fair dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. We are independent and do not take sides. Our goal is to settle disputes quickly in an objective and non-bureaucratic way.

Credit & Investments Ombudsman – Provides consumers with a free and impartial dispute resolution service as an alternative to legal proceedings for resolving complaints with their financial services and product providers.

Legal Aid, Advice Advocacy Access – provides legal services to disadvantaged clients across NSW in most areas of criminal, family and civil law. Legal aid also assists people experiencing domestic and family violence.

Be sure to head down to the amphitheatre lawns to get all the information you need to know about all these services for free!


Published by Natalie Herbstreit

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